If a conversation won't connect, drops, or mishears you

Most conversations connect in a second or two. When something goes wrong, here's what to check.

It won't connect

• Check your internet connection and try again.
• Make sure your microphone is on (see Turning on your microphone).
• If Myndo can't join, you'll see Couldn't connect — tap to retry. Tap to try again.
• On the web, if it can't start you'll see Session ended, with a link to email support@myndo.ai.

It dropped partway through

If your phone locks or you switch apps mid-conversation, the connection can drop. For now, keep Myndo in the foreground while you're talking. If it does drop, just start again. Your summary up to that point is saved.

It's mishearing me

Myndo understands spoken English. If it gets a word wrong, you don't have to start over. Just say "that's not right" and keep going. A quieter spot with less background noise helps too.